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Shipping and Returns

 

Shipping

2012 Holiday Domestic Shipping Cutoff Dates:

First Class: December 20th

Priority:  December 21st

Express: December 22nd

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that at this time we offer different shipping options for orders.

For orders to Canada, we charge a flat rate of $13.  Orders to Canada usually take 5 to 7 business days to arrive.

All domestic orders are sent via USPS First Class, Priority or Express Mail and usually arrive within 3 to 5 business days depending on the shipping method.

Returns Policy

If something is wrong with your product or it has been damaged, please let us know within 10 days of receiving your order. After you contact us we will let you how to return your order for an exchange, credit or refund.

If after you receive your order you change your mind and decide you do not want it, let us know. We will let you return the item and will offer you an exchange, credit or refund. We will only charge you for shipping, there are no restocking fees.

In the event you return a product that received free shipping, we will deduct the cost of the shipping from your refund.


Your Privacy

Regarding your privacy, we are a small business and do not share any personal information with anyone. We value your privacy and our credibility and customers trust is what keeps us in business. We would never do anything to jeopardize that.

We are very responsive to both emails and calls. In most cases we will get back to you within 6 hours (during normal business hours) if not sooner.

If you have any questions regarding any of the information found on this page, please email liliana@uniquedollclothing.com or call us at 310-428-4467